standard Fees for GP Services

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Higher rates apply to some consultations, including those which:

  • last more than 40 minutes;

  • involve the preparation of a mental health care plan; and/or

  • require a procedure; and/or

  • relate to a WorkCover or TAC claim (see below for further details).

BULK BILLING

We offer bulk billing for GP consultations between 10am and 4pm on weekdays for:

  • children aged 15 years and under with a valid Medicare card;

  • Pensioner Concession Card holders aged 65 years and over - note that from 1 October 2019, you must be have a Pensioner Concession Card, not a Commonwealth Seniors Health Card or Health Care Card (but see below regarding discounted fees for such card holders); and

  • DVA card holders.

At other times (including public holidays), the upfront costs for such patients are the same as the standard rates set out in the table above.

discounted fees

We offer discounted rates (with a gap of approximately $25) for consultations between 10am and 4pm on weekdays for:

  • persons aged 16 and 17;

  • Pensioner Concession Card holders who are aged under 65;

  • Health Care Card holders (including Commonwealth Seniors Health Card holders), whatever their age.

At other times (including public holidays), the upfront costs for such patients are the same as the standard rates set out in the table above.

On Time Guarantee

We offer an On-Time Guarantee for our GP consultations. Click here for details.

Payment

All fees must be paid immediately following your consultation.

We prefer payment by EFTPOS or credit card (Visa or Mastercard only). We do not impose any surcharges for card payments.

We will accept payments by cash, but we cannot guarantee change can be provided.

We do not accept cheques.

Medicare Rebate

If you have a Medicare card and have nominated your bank account details with Medicare, we can submit your Medicare claim at the time of payment and the Medicare rebate will be deposited into your account, usually within two business days.

Alternatively, we can provide you with an invoice and you can submit your claim with Medicare yourself after the consultation.

If you do not receive your Medicare rebate, please first contact Medicare to check that the address and bank details they have on file for you are correct. If you have done so and you have still received your rebate, let us know and we will send you a copy of your invoice so can make a manual claim - in doing so, you will be able to update your address and bank details for future rebate claims.

TAC AND WORKCOVER CLAIMS

If your consultation relates to a TAC or WorkCover claim, you will need to pay us yourself on the day of the appointment. We will provide you with an invoice and you can then need submit a claim for a rebate (ie. with TAC, WorkCover or your employer). You won’t be able to make a Medicare claim, unless TAC/WorkCover don’t accept your claim.

Note that you will usually be out-of-pocket after receiving your TAC/WorkCover rebate (unless the consultation would have been bulk billed or concessional if Medicare applied, in which case we will charge you the same amount as the amount you should be entitled to receive back from TAC/WorkCover).

TAC/WorkCover rebates are higher than Medicare rebates, so the amount you are required to pay upfront will be greater than the fees for our standard consultations, however the out-of-pocket amount will be similar to the amount you would be out-of-pocket for a normal discounted consultation (ie. about $25).