If your GP orders blood, radiology or other tests during your consultation, they will usually tell you how long you can expect it to take for the test results to be received by our practice, which will vary depending on the type of tests ordered. They will also explain to you that we will only contact you about the results if the results indicate some form of abnormality that the GP wishes to discuss with you. If that’s the case, our Practice Nurse will call or SMS you to let you know that you need to book a follow-up appointment with the GP.

If you do not want to receive requests for follow up appointments by SMS, please let us know so we can update your communication preferences in our system.

It is best practice for you to arrange a follow-up appointment with your GP to discuss test results, as you are ultimately responsible for your own health and well-being. This ensures that all your results have been received and are discussed. If you have any queries regarding results, you can call between 9am and 5pm weekdays to speak to our Practice Nurse who can confirm whether any results have been received and whether they have yet been reviewed by a GP. The nurse may be unavailable, in which case you can leave a message. Please note our Practice Nurse is unable to identify whether all of your results have been finalised and received by us. Therefore, you may receive notification of an abnormal result even though you have previously been given advice from the Practice Nurse that your results were normal.

If you would like a copy of your test results, you can either contact the radiology or pathology provider, or you may be able to log into your MyHealth Record to access a copy - the results will accessible by you one week after the results are reported to us. Alternatively, we can print a copy for you to collect from our reception desk for a fee of $10. We avoid emailing results to patients for the reasons set out in our Email Policy.

Note that for radiology results, we can only provide a copy of the radiologist’s report, not the actual images. If you require a copy of the images, you will need to request this from the radiology provider directly.