Our booking system is set up to automatically send you an SMS reminder the day before your appointment, unless you do not have a mobile phone or you ask us to not send you reminders.

We ask that you kindly confirm your appointment by replying “YES” to the SMS, or you cancel the appointment by replying “NO”. You can also click on the link to confirm, cancel or change your appointment.

If you are not receiving SMS reminders of your appointments but would like to, please let us know. We may need to update your phone number or change your communication preferences in our system.

If you are receiving SMS reminders but do not want to, please let us know so we can update your communication preferences in our system to turn reminders off.

In addition to appointment reminders, we send SMS reminders as part of our practice’s commitment to preventative health care. This includes reminders for flu vaccines, scheduled child immunisations, boosters for travel vaccines, health assessments, blood pressure checks, cervical screens and routine tests. If you would like to stop receiving these reminders, please let our receptionists know so we can update your communication preferences in our system.