Justin Meyer
Spring 2026 Newsletter

Hello and welcome to the Spring edition of North Brighton Medical News! 🌻

In this edition:

  1. Since our last newsletter, we’ve welcomed two new female GPs to North Brighton Medical: Dr Guan Ye and Dr Isabella Liu.🩺🩺

  2. Thinking about a skin check before summer? ☀️

  3. Don’t let an injury keep you on the sidelines: meet our sports GP, Dr Mark Benton. 🚶

Spring 2026 Newsletter
Justin Meyer
Farewell and Congratulations to Dr Ingrid Chung

After nearly eight years at North Brighton Medical, Dr Ingrid Chung will be leaving the practice this month.

While we will be very sad to see Ingrid leave NBM, we are also excited to share that she will soon be opening her own GP clinic in Cheltenham.

Justin Meyer
Patient Feedback - 2025

As a quality improvement program, we recently collected feedback from our patients.

We have now completed our analysis of the feedback and would like to share some of the significant findings.

Patient Feedback - 2025
Justin Meyer
Changes to our billing policy

Our fee structure will change from 1 November 2025:

  • We will cease routinely offering bulk billed consults to existing patients who are children – instead, a $15 discount will apply to our Standard Fees.

  • We will cease routinely offering discounted fees to patients with a concession card – instead, our Standard Fees will apply.

Changes to our billing policy
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6 Benefits of Seeing a Mental Health GP for ...

Your mental health is just as important as your physical wellbeing yet it’s something many of us tend to overlook. Whether you’re feeling anxious, stressed, low in mood or simply not yourself, reaching out to your GP can be a powerful first step toward feeling better.

6 Benefits of Seeing a Mental Health GP for Emotional Wellbeing

Change to Billing Policy - Commencing 8 March 2021

Change to Billing Policy - Commencing 8 March 2021

We advise that from 8 March 2021, we will no longer routinely bulk bill children and pensioners, as we move to being a fully private billing clinic.

We will introduce a discounted fee, with the out-of-pocket cost for a standard consult being $22 (up-front cost of $60.75 with Medicare rebate of $38.75).

Children and aged pensioners will continue to be bulk billed for scheduled immunisations and simple follow-up appointments.

Discounted fees will not be available on weekends and public holidays.

In addition, our standard fees will increase slightly for the first time since we opened the clinic more than 3 years ago. The out-of-pocket cost for a standard consult will be $44 (up-front cost of $82.75 with Medicare rebate of $38.75).

eScripts now available

eScripts now available

North Brighton Medical is now able to send patients electronic presciptions (also known as eScripts) under a new initiative of the Australian government in conjunction with the states and territories.

If you need a presciption, then during your consultation (especially if you have a phone consult), your GP will be able to SMS or email you a link to a QR or barcode token.

Then, you simply take your smartphone to a local pharmacy (provided that they have eScripts enabled, which most do), and they will scan the token and then fill your prescription.

Easy!

Flu vaccines now available for all patients

Flu vaccines now available for all patients

We advise that we now have flu vaccines in stock for all patients aged over 6 months, including both government and private stock.

We ask that you book your appointment online if possible so that you can see the available times and book suitable slots for you and your family. A separate flu vaccine appointment needs to be booked for each family member who needs a vaccine.

Our Billing Policy has changed effective 1 October 2019

From 1 October 2019, we have made the following changes to our billing policy in order to ensure we can continue to provide high quality health care under a fair and sustainable business model.

Rather than increasing fees across the board, we have made some changes to the types of patient we routinely bulk bill. This means that some patients will pay more, because they will no longer be routinely bulk billed.

However, we are introducing a new set of discounted consultation fee rates for such patients, so they will not need to pay our normal consultation fees.

In addition, these discounted rates will now also apply to certain other types of patients who are relatively disadvantaged, meaning some patients will now pay less under our new policy.

The changes are as follows:

  • Patients aged over 65 with a Health Care Card (including Commonwealth Seniors Health Card) will no longer be routinely bulk billed. However, they will pay a discounted rate for consultation fees (with a gap of approximately $25, rather than the standard gap of approximately $45 which applies under our normal consultation fee) for consultations between 10am and 4pm on weekdays.

  • The new discounted rates (ie. the gap of approximately $25) will also apply for consultations between 10am and 4pm on weekdays to:

    • persons aged 16 and 17;

    • Pensioner Concession Card holders who are aged under 65;

    • Health Care Card holders (including Commonwealth Seniors Health Card holders), whatever their age.

Keep in mind:

  • For consultations between 10am and 4pm on weekdays, patients aged over 65 with a Pensioner Concession Card will still be bulk billed, as will DVA card holders and children aged 15 years and under.

  • Our full consultation rates will generally apply for all appointments commencing before 10am and after 4.15pm on weekdays and at all times on weekends.

  • Our GPs will sometimes give a discount or bulk bill a patient even if the above criteria don’t apply, either because they have a long-standing agreement with a disadvantaged patient, or on a case-by-case basis for very short appointments (eg. where a patient requires nothing more than a repeat prescription, or where the GP recalls you for a quick discussion of results). This will continue under our current billing policy, but the decision is always at the GPs discretion, and the decision will generally made following the appointment, not before (unless you are advised otherwise).